Responsible Gaming

AU77 Casino is committed to protecting its players and promoting a responsible attitude towards gambling. We believe that online gaming should remain a form of entertainment — not a source of financial distress or personal harm. Our platform is built with player welfare at its core, and we actively encourage every user to approach gambling with awareness, self-control and realistic expectations about outcomes.

Responsible gaming starts with a fundamental rule: only wager money you can afford to lose. Essential living costs — rent, utilities, groceries and savings — should never be allocated to gambling activity. Before each session, set firm limits on both bet sizes and total losses. Decide in advance how much you are willing to spend, and stop once that threshold is reached. Attempting to chase losses by increasing stakes or extending play sessions almost always leads to greater harm. Taking regular breaks helps maintain perspective and prevents impulsive decisions driven by emotion rather than strategy. Gambling should never interfere with your daily routine, relationships or financial stability.

Self-Control Tools

AU77 provides a comprehensive set of self-control instruments accessible through your account settings. You can apply individual limits on deposits, losses and session duration. Deposit limits restrict how much you can add to your account within a chosen timeframe. Loss limits cap the total amount you can lose over a defined period. Session time limits automatically log you out after a preset duration. These restrictions take effect immediately and cannot be raised until the applicable cooling-off period expires.

For players who need a longer pause, temporary account suspension is available for periods ranging from 24 hours to six weeks. Permanent self-exclusion can be requested at any time through customer support; once activated, your account will remain closed and you will not receive promotional communications. Reactivation after self-exclusion requires a formal review process to ensure the decision is deliberate and informed.

Protection of Minors

Protecting minors is a non-negotiable priority. Online gambling is strictly prohibited for anyone under the age of 18, or the minimum legal age in your jurisdiction — whichever is higher. AU77 employs identity verification procedures to confirm player age during registration and before withdrawals. We encourage parents and guardians to use device-level parental controls and filtering software to prevent underage access to gambling websites.

Recognising Problem Gambling

Problem gambling often develops gradually. Warning signs include spending more time and money than intended, hiding gambling activity from family or friends, borrowing money to gamble, neglecting work or personal responsibilities, feeling anxious or irritable when unable to play, and repeatedly trying to recover losses. If you recognise any of these patterns in yourself or someone close to you, we urge you to seek help without delay.

Support and Confidentiality

AU77 customer support is available 24/7 via live chat and email. For independent counselling and assistance, Australian players can contact Gambling Help Online at gamblinghelponline.org.au or call 1800 858 858. Gamblers Anonymous (gamblersanonymous.org) offers peer-based recovery programmes worldwide. All data collected in connection with self-exclusion or limit-setting measures is handled strictly confidentially, in accordance with our Privacy Policy.

Last updated: 15 June 2026